How to report a maintenance issue:
Long-Term Community Housing Renters:
Call 03 9412 6868 (press 1)
THM Renters call:
03 9412 6868 (press 2)
Email: maintenance@womenshousing.com.au
Online: Submit a request through the Renter Online Dashboard *link to relevant section of dashboard*
After-hours maintenance
Phone calls are re-directed after hours, including evenings, weekends and public holidays. Only emergency maintenance will be responded to during these times.
Please note:
The maintenance email is not monitored after hours
All non-urgent requests must be made during WHL business hours (9am-4pm, Mon-Fri)
If a repair or maintenance job has been completed and you are not satisfied, or if it is taking longer than expected, please contact us so we can follow it up.
Report a Problem
