Policies
| File | Download | 
|---|---|
| Inspection Policy | Download | 
| Rental Hardship & Temporary Absence Policy | Download | 
| Arrears Policy | Download | 
| Renter Damage Policy | Download | 
| Renter Charges Policy | Download | 
| Building Modification Policy | Download | 
| Antisocial or Dangerous Behaviour Policy | Download | 
| Ending Tenancies Policy | Download | 
| Customer Service Charter | Download | 
| Complaints and Appeals Policy | Download | 
| Allocations Policy | Download | 
| Privacy and Confidentiality Policy | Download | 
| Rent Setting and Review Policy | Download | 
| Bond Management Policy | Download | 
| Aboriginal and Torres Strait Islander Participation Policy | Download | 
| Transfers Policy | Download | 
| Goods Left Behind Policy | Download | 
| CCTV Policy | Download | 
| Squatting and Sub-letting Policy | Download | 
| Assignment Policy | Download | 
| Relocations Policy | Download | 
| Emergency Accommodation Policy | Download | 
| Hoarding and Squalor Policy | Download | 
| Community Engagement Policy | Download | 
| Diversity and Inclusion Policy | Download | 
| Family Violence Policy | Download | 
| Client Records Policy | Download | 
| Housing Maintenance Policy | Download | 
| Use of Interpreters Policy | Download | 
| Pets Policy | Download | 
| Cultural Safety Policy | Download |