Factsheets & Forms

Tenant And Client Factsheets

FileDownload
Clients RightsDownload
Complaints and AppealsDownload
Confidentiality and PrivacyDownload
Customer Service CharterDownload
Housing Information for Women and Women with Children in VictoriaDownload

Tenant Factsheets

TENANT ALLOCATION
FileDownload
Allocation of HousingDownload
MOVING INTO A PROPERTY
FileDownload
Key AllocationDownload
Starting a TenancyDownload
Tenant ResponsibilitiesDownload
PROPERTY MAINTENANCE
FileDownload
MaintenanceDownload
Maintenance ProcessDownload
THM Maintenance ProcessDownload
RENTAL INFORMATION
FileDownload
Paying RentDownload
Rental Arrears and Debt ManagementDownload
GENERAL TENANT INFORMATION
FileDownload
Abandoned GoodsDownload
Changes to a HouseholdDownload
Pets FactsheetDownload

Tenant And Client Forms

FileDownload
Complaint and Appeal FormDownload
Community Housing Complaint and Appeal FormDownload
Rooming House Complaint and Appeal FormDownload
THM Complaint and Appeal FormDownload
Written Complaint FormDonwload

Tenant Forms

TENANT ALLOCATION
PROPERTY MAINTENANCE
FileDownload
Maintenance Request FormDownload
Tenant Application for Minor WorksDownload
Tenant Application for ModificationsDownload
GENERAL TENANT INFORMATION
FileDownload
Changes to a Household FormDownload
Pet Permission FormDownload
Tenant Details – FamiliesDownload
Tenant Details – IndividualDownload
Tenant Household Details and IncomesDownload
Update Tenant DetailsDownload
VACATING A PROPERTY
FileDownload
End of Tenancy FormDownload
Vacating the Premises Tenant ChecklistDownload
ROOMING HOUSE FORM
FileDownload
Information BookletDownload
TRANSITIONAL HOUSE FORMS
FileDownload
THM Nominated Client Agreement 2014Download
THM Support and Partnership AgreementDownload
THM Tenancy Review Form and Exit PlanDownload

Additional Helpful Factsheets

FileDownload
How to Cope and Stay Safe in Extreme HeatDownload
Survive the HeatDownload
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